Refund policy

On All Underwears NO RETURN and NO EXCHANGE except if we sent you in the very rare case an incorrect item by mistake at our end.

Other items :

You cannot return an item if…

• • The product has been opened
  • The product has been used

In case if we sent you the wrong item or incorrect size,  returns have to be pre-approved and you can return them provided

• • It has not been used
  • It is returned to us within 14 days of receipt of the order

 

Please note: If you believe you have a product with a fault, please email us contact@trunksandboxers.co.uk before returning an item.

Returns Product At:

Faulty Items

If you receive an item that is faulty or damaged you may return it to us and we will replace it (if stock is available) or provide a refund. A replacement will be sent or a refund will be made when we receive the returned item from you